H
healthiz

Privacy Policy

How we collect, use, store, and protect your personal data. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

Healthiz is the data controller responsible for your personal data. Our contact details are:

Healthiz
22 Queen Square
Bristol BS1 4NH
United Kingdom
Email: contact@healthiz.me

If you have any questions about this privacy policy or how we handle your personal data, please contact us using the details above.

What Data We Collect

We collect and process personal data only where we have a lawful basis to do so. The types of data we may collect include:

  • Contact form submissions: When you use our contact form, we collect your name, email address, and the content of your message. This data is submitted through our own website forms, stored for editorial review, and forwarded to our editorial inbox via email notification where available.
  • Analytics data: We may use privacy-respecting analytics tools to understand how visitors use our site. This may include anonymised data such as pages visited, time spent on pages, referring websites, browser type, device type, and approximate geographic location based on IP address. We do not use this data to identify individual visitors.
  • Cookies: Our site may set cookies for essential functionality and analytics purposes. Affiliate links may also set cookies on the retailer's domain when clicked. See the Cookies section below for full details.

We do not collect sensitive personal data such as health information, racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, or data concerning sex life or sexual orientation.

Lawful Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. The bases we rely on are:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as submitting a contact form or accepting non-essential cookies.
  • Legitimate interests: Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights. Our legitimate interests include operating and improving our website, understanding how our content is used, and protecting against fraud or misuse.

You have the right to withdraw consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

How We Use Your Data

We use the personal data we collect for the following purposes:

  • To respond to enquiries and messages submitted through our contact form.
  • To manage newsletter subscriptions and editorial update requests.
  • To analyse website traffic and usage patterns in order to improve our content and user experience.
  • To ensure the security and proper functioning of our website.
  • To comply with legal obligations where applicable.

We do not use your personal data for automated decision-making or profiling. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Data Sharing and Third Parties

We may share your personal data with the following categories of third parties, but only to the extent necessary for the purposes described in this policy:

  • Hosting provider: Our website is hosted by a third-party provider that may have access to server logs containing IP addresses and request data as part of normal hosting operations.
  • Analytics provider: If we use a third-party analytics service, anonymised usage data may be processed by that provider.
  • Affiliate networks: When you click an affiliate link, the destination retailer may set cookies and collect data in accordance with their own privacy policy. We do not control the data practices of these third parties.

Where we share data with third parties based outside the United Kingdom, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner's Office (ICO), or that the recipient country has been deemed to provide an adequate level of data protection.

Cookies

Cookies are small text files placed on your device when you visit a website. We use the following types of cookies:

  • Essential cookies: These are necessary for the basic functioning of our website, such as remembering your cookie consent preferences. They cannot be disabled.
  • Analytics cookies: These help us understand how visitors interact with our site by collecting anonymised usage data. They are only set with your consent.
  • Third-party cookies: Affiliate links may direct you to external retailers who set their own cookies. These cookies are governed by the respective retailer's cookie policy and are outside our control.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking essential cookies may affect the functionality of our site.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Specifically:

  • Contact form submissions and newsletter signups are retained for up to 24 months from the date of receipt, after which they are deleted unless a longer retention period is required for an ongoing editorial or customer-service issue.
  • Analytics data is retained in anonymised form and does not contain personally identifiable information.
  • Server logs containing IP addresses are typically retained for no more than 90 days by our hosting provider.

Your Rights Under UK GDPR

Under the UK General Data Protection Regulation, you have the following rights regarding your personal data:

  • Right of access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Right to erasure: You have the right to request that we delete your personal data, subject to certain legal exceptions.
  • Right to restrict processing: You have the right to request that we limit how we use your personal data in certain circumstances.
  • Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.
  • Right to object: You have the right to object to our processing of your personal data where we rely on legitimate interests as our lawful basis.
  • Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at contact@healthiz.me. We will respond to your request within one month, as required by UK GDPR. In complex cases, we may extend this period by a further two months, but we will inform you of any such extension within the initial one-month period.

Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe that we have inadvertently collected data from a child under 16, please contact us immediately and we will take steps to delete that data.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Telephone: 0303 123 1113

We would appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first if possible.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

This privacy policy was last updated in January 2025.